Tuesday, March 09, 2010, 11:45

This is Bristol

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Councillors will decide later this month whether to put a controversial shake up of Bristol’s library services on hold.

The Tory group has called for the overhaul to be halted until the details can be examined by a council watchdog.

Tory councillors have laid down a motion at the next council meeting on March 30 following an outcry among library users and staff.

The motion will be moved by Councillor Siobhan Kennedy-Hall (Avonmouth), who said users and staff had not been properly consulted.

She said: “Our libraries represent one of the most important educational and cultural resources in our city.

“As such, we are not convinced that the announced plans represent the best way forward to preserve this heritage for the benefit of future generations.”

The overhaul will include the introduction of a self-service system so that users will be able to issue and return their own books.

But it will also mean job cuts which have demoralised staff and led to fears that users will have a poorer service.

The Tory motion reads: “Council requests that this review be put on-hold until the Executive, in concert with Members of the Quality of Life Scrutiny Commission, have had an opportunity to examine the announced measures or ‘economies’ in greater detail.

“No further steps should be taken towards implementation unless or until alternative options, strategies or courses of action have been fully explored and the findings of this collaborative enquiry reported back to full council.”

Library staff are threatening industrial action if talks with the council’s senior management break down.

Senior council officials were criticised by a number of councillors at the last Quality of Life Scrutiny Commission for a lack of consultation.

The number of posts that will be lost is the equivalent of ten full-time staff.

Council officials say the review is essential to address an annual overspend of £235,000.

They have been coping with this deficit by not filling vacancies.

They say the purpose of the review is to make sure staff are employed efficiently so vacancies which remain unfilled create least damage to the service.

But staff say the shake up will affect frontline services.

     

From The Swindon Advertiser

THE tireless efforts of an Old Town library campaigner are set to be featured in a national newspaper.

Shirley Burnham, 61, will appear in an article published in the Guardian describing how she bucked the trend of community libraries closing down all over the country.

Thanks to Shirley and many other users of the Victoria Road library, it was saved from closure. Now she hopes Swindon can be used as an example to other parts of the UK, after the public came together to save the heartbeat of their community.

Shirley, who is head of Friends of the Old Town Library, said: “We carried on campaigning and never let our heads go down.

“It was important to keep an issue like this one in the public eye. I’d didn’t feel proud that we saved it – I felt relieved.

“There were many people involved not just Shirley Burnham. I’m no Joanna Lumley. But you still have to keep on as if the library wasn’t safe so you don’t lose sight of what’s happening.”

Shirley even went as far as protesting about the closure when Princess Anne came to the town to visit the Swindon’s flagship £10m Central Library in May last year.

Police caught wind of the protest and questioned what Shirley was planning.

“Just a few of us went down there for a small demonstration,” said Shirley, of Arundel Close. “It was just ladies in cardigans trying to wave at the princess – a complete storm in a tea cup.”

Although the Old Town library is still open, it’s not clear what what the future holds.

At one point, it was subject to closure in order to save Swindon Council £22,000.

And now it may move to the Arts Centre in Devizes Road.

Swindon Council’s deputy leader Fionuala Foley said a public exhibition would display the merger plans next month.

Work to make room for the library at the Arts Centre would then be carried out in the summer.

“There’s a cultural hub in Old Town, “ said Coun Foley.

“It’s something very positive and the library plans are moving in the right direction.

“There’s young children and a lot of old people in Old Town and we’ve all worked hard to stop the library from closing.”

For the latest library news email friendsofoldtownlibrary@hotmail.co.uk

Alan Gibbons comments:

“The unflagging efforts of Shirley and her colleagues are an inspiration to library campaigners across the counry. Wirral and Swindon stand out as significant successes but people need to learn the lessons of their success. As Shirley says in the article, permanent vigilance is essential. Once any kind of cut is mooted people have to move fast. Here are some suggestions:

*Call a meeting

*Set up a Facebook group

*Develop an email network of supporters

*Produce a newsletter

*Set up a stall in the shopping centre with a petition

*Lobby councillors and MPs at their surgeries

*Bombard the press and local radio and develop a relationship with the journalists

Where campaigners are rooted, energetic and imaginative they stand a chance of winning. Where they fail to respond adequately, there can only be one outcome, another victory for the philistines. We face a widescale onslaught on services in the coming period. It is vital that we are ready to confront it through national and local campaigning. The alternative is too awful to contemplate.”

From the Guardian.

Coffee shops, gigs, free cinema tickets, flashy architecture . . . is this the future of our libraries? Stuart Jeffries on government plans to shake things up – and the people standing in their way,

An artist's impression of the Library of Birmingham

A new chapter . . . how the Library of Birmingham, due to open in 2013, will look. Photograph: Birmingham Council

It will be much more than just a library. Perhaps we should call it a palazzo of human thought,” says Mike Whitby, Birmingham city council’s leader, as he reclines in his vast office. He’s talking about the new £193m Library of Birmingham, currently under construction at Centenary Square between those other two Brummie palazzi, the Repertory Theatre and the former civic centre called Baskerville House.

Cardiff, Newcastle and Swindon already have new super-libraries, while Liverpool and Manchester’s central libraries are undergoing multimillion-pound renovations. Councillor Whitby thinks Birmingham’s will be better than any of them. Thanks to Dutch architects Mecanoo, the library will be a highly transparent glass building wrapped in delicate metal filigree, housing within its 33,500 sq m a few million books (fingers crossed). It is a key component in the city’s bid to be the UK’s capital of culture in 2013 and should help fulfil Whitby’s aim of putting Birmingham in the top 25 world cities by 2020, as ranked by the Mercer Quality of Living survey (it currently comes joint 56th, with Glasgow).

Whitby’s office looks out on to the existing Birmingham Central Library, an inverted modernist ziggurat built in 1973-4. This is the building Prince Charles famously described as a place where books were incinerated rather than borrowed. Unlike him, I once spent long, happy hours reading here, amazed that so many books (2.5m of them, stretching over seven floors) were at the disposal of a non-princely nobody like me. Now culture minister Margaret Hodge has given the go-ahead to flatten this Grade II-listed building; demolition will be completed over the next five years. Why must it go? “It leaks, and great big chunks of concrete keep falling from it,” says Birmingham head of libraries, Brian Gambles. He keeps a souvenir chunk in his office to prove the point. “It’s ugly and unfit for purpose and would cost too much to properly renovate.”

Last week I spoke to Hodge in her office near Trafalgar Square. She told me that running a successful public library in the 21st century is tough. Technological advances and higher expectations of service mean that libraries must, in her glum progressivist phrase, “move with the times to stay part of the times”. “I do care passionately about libraries,” she says, “but they have to change. The footfall is down and book issues are massively down. Only 14 of 151 local authorities have libraries that offer ebooks.”

Hodge has spent the past six months in a consultation process that asks some unsettling questions. What, really, is the point of a public library in the 21st century? How should libraries respond to today’s 24/7 culture and the greater availability of cheap books? Why can’t that beardy librarian double as a barista? Next week, she will publish the answers to these questions in her department’s Library Review, though you’d be forgiven for thinking that its delayed appearance (it was due to be published last October) has been timed to get lost in the runup to the election. Certainly, when we meet, Hodge’s mind appears more focused on trouncing BNP leader Nick Griffin in her Barking constituency.

She declines to confirm what will be in the review, but among the changes we can expect is an opening up of libraries to volunteers – a move that will upset librarians, unions and campaigners. “There’s nothing that depresses me more,” Hodge says, “than going into a library and being confronted by a computer and someone in authority who isn’t going to deliver the citizen-focused services I think should be on offer. I won’t have this. Libraries can’t go on being merely traditional. That’s why we should consider volunteers. In Manchester, I celebrated a scheme recently to get young people working as volunteers in libraries in ways that are of great benefit to them and the customers. That could be a blueprint.”

Other likely reforms include issuing library users with loyalty cards that will reward them with a pair of cinema tickets for every 10 visits and a nationwide lending system.”I’ve long wanted library users to be able to borrow a book in Brent and return it in Birmingham.” Opening hours must be liberalised, Hodge says. “I want to be able to go to libraries at 8pm or later. I remember when Borders was open in Islington. You could got there and buy a paperback at 11pm after going to the cinema.” Fair enough, though it might not be wise to emulate the business strategy of a book chain that collapsed last year.

Hodge wants such reforms to revolutionise the library service without adding to the cost. “It isn’t enough to say, as some do, that all libraries need is more money to supply more books and have longer opening hours. The point is we have got to be more innovative, because the money ain’t there.” She cites the head of Norwich libraries as a success story. “She has reversed the national footfall trend. She told me that if she’s ever stuck for an idea on how to run libraries, she visits Tesco.” Hodge is also impressed by the ideas of Starbucks’ UK MD Darcy Willson-Rymer, who argues that the best way to save libraries is to put coffee shops in them, as they have in the US. “I like the idea of browsing books in a library with a coffee.” She is fearful for those libraries that won’t embrace such changes, describing them as “sleepwalking into the era of the iPhone, the ebook and the Xbox without a strategy”. Having no strategy, Hodge argues, runs the risk of turning libraries into “a curiosity of history, like telex machines or typewriters”.

Bat for Lashes – playing live

In Birmingham, Mike Whitby believes his library is on course to fulfil Hodge’s vision. Birmingham will, he says, buck the national trend for declining library usage: the Central Library is currently visited by 5,000 people a day; he believes double that number will visit the new library.

What is Birmingham’s strategy? Brian Gambles says, “It’s about moving from a service-driven economy to one that is about experiential learning.” And that means? “It may well mean having business workshops, political meetings, poetry readings, rather than simply doling out books. It will also mean engaging people who feel alienated by the current library provision, while making those who use it already feel better provided for. ” Lancashire county council already has a scheme that brings live music into libraries; so far, it has hosted Adele and Bat for Lashes. Whitby adds that Birmingham’s new library will properly display treasures such as the Shakespeare First Folio of 1623, currently kept in a back room, as well as being a better guide to Birmingham’s extraordinary history.

Exciting stuff, even if there is little emphasis on loaning books. But there is one problem. Birmingham needs to make savings of £69m in the next financial year, which could mean the loss of up to 2,000 council jobs. How dare Whitby bankroll a multimillion palazzo of human thought when he’s making binmen (including my brother-in-law) redundant? Whitby argues that the library will create thousands of jobs. “I see civic pride being underpinned by the new library. We understand the vicissitudes of an economic downturn, but we are confident of our ability to move on. The library will be a catalyst for regeneration. It will be a beacon of diversity – we’re a global city with a global resonance.”

Whitby’s assurances come at a time when swingeing local authority cuts are looming, and when libraries are perceived as soft targets. Super-libraries like his will probably be immune; it will be branch libraries that bear the brunt of the recession.

Of course some Britons couldn’t care less about saving their local library. When West Sussex county council recently announced it was planning to reduce opening hours for three out of four libraries, in order to save £200,000, several blog posts on the Brighton Evening Argus website suggested the cuts weren’t deep enough. “I haven’t been to the library for years,” wrote Arthur of Horsham. “I read papers online, get information from the internet and buy books from Amazon. The people who most ‘need’ them – are the least likely to use them – too busy watching rubbish on TV. They are essentially outdated and should morph into more of an online information service.”

Last year Wirral council considered closing 11 libraries and investing £13m in neighbourhood centres instead, arguing that the latter were what people wanted. But the plan was halted after a grassroots campaign prompted the then culture secretary Andy Burnham to order an inquiry; the closure plans were subsequently reversed.

For campaigners, Burnham’s intervention was an unexpectedly heartening moment. Burnham argued that libraries are “a rich source of information, wisdom and learning”, and that this was “all the more true in difficult economic times”. This last point seems especially important: as the economy shrinks, the social value of libraries will increase. When you’re newly redundant, you’re less likely to buy books or pay for home broadband.

But cuts seem inevitable. Along with arts and leisure (and roads), libraries are now most at risk of council cutbacks, according to a BBC survey last week. Campaigners warn that this will weaken libraries to the point where it’s hard to make a case for their survival. When Buckinghamshire county council recently considered a 10.4% cut to library services – by reducing opening hours, book stocks and replacing staff with volunteers – there was uproar. Councillor Niknam Hussain warned that the strategy would create a vicious circle: “In a few years, someone will say, ‘No one is using this place, let’s close it down.’”

Some public libraries have already reached that tipping point. In my neighbourhood in north Islington, the Arthur Simpson Library was bulldozed and replaced by flats a few years ago. It was small, understocked and open at inconvenient hours; residents were told they should now go to a new (not very good) library a mile away. But many locals, especially the elderly, didn’t bother. “I simply don’t go to a library any more,” says my neighbour Mary, who campaigned for the original library. I didn’t, but I wish I had. I didn’t use the library much when I was childless; now I wish I had a place around the corner where I could borrow books for my daughter or sit and read quietly to her.

Sorry, no macchiatos here

Last year, Swindon’s Old Town Library was in a similar position to the Arthur Simpson. The council planned to close it because they’d opened a spanking new library just up the road. Local resident Shirley Burnham led a campaign to keep it open, and won. “We were fighting people who have absolute contempt for the reading public and no respect for books or for what our ancestors did in opening public libraries,” she tells me. “That philistinism spurred one on.”

She accepts that the older library will never win an architectural award. It opens to the public only three mornings and two afternoons a week, and won’t be serving macchiatos and biscotti any time soon. “But we love it and value it and know that it is at the heart of our community. The Tory council’s argument was that we had a fancy new library up the road – we could just walk to it. We wanted to keep our own library, which we’d used for years.” This may not seem a strong argument, but there’s a picture of the walk to the new library on the Save the Old Town Library websitethat makes the issue plain: taken in winter, it shows a frozen, untreated, uphill pavement – just the kind of journey that would deter the elderly or anyone without access to transport.

And despite her win, Burnham says her work is not yet done. “The quality of service the library will provide in future is not at all clear,” she says. “Nor is there certainty about other branch libraries in Swindon.”

Why should we save local libraries? For me, it’s because they do something cherishable yet utterly incomprehensible to the cost-cutters. Like public parks, libraries are particularly valuable in capitalist cityscapes, where you are incessantly encouraged to keep moving, keep spending – and don’t even think about doing anything economically unproductive. (Figures released by the Valuation Office Agency last month showed that since 1997 there has been a 1,150% rise in the number of lap-dancing clubs in Britain, and a 6% decline in the number of libraries.)

Lesson of the LA Olympics

It’s true that today’s libraries are not always restful places; they can attract the unhappy and socially excluded. That’s no doubt one reason why middle-class ponces, among whom I sometimes number myself, prefer to frequent bookshops.

Consider this vignette. Last week I was angrily returning a book to Islington Central Library when I passed a woman in the foyer drinking beer and swearing at people going in and out. It was 9.45am. But it wasn’t her who made me livid. I was angry because when I read the book I had borrowed – the AA Guide to Los Angeles – it informed me that LA was looking forward to hosting the Olympic Games. Hold on: didn’t LA host the Olympics in 1984? And wasn’t that 26 years ago? It turned out that the book dated from the late 1970s. It’s perhaps unfair to point out that Margaret Hodge was Islington council’s leader from 1982 to 1992. But during that period someone, surely, should have thought of taking the AA Guide to LA out of service.

Out-of-date books, dodgy clientele: do libraries have to be this way? No and yes. They do need to reverse a reputation for being better at supplying cheap-to-rent CDs or DVDs than books. But I can’t begrudge a drunk a place in the warm. In my neighbourhood, every other heated building in the neighbourhood practises a form of cultural exclusion that shuns the unhappy or impecunious. In Birmingham, Brian Gambles recognises that the modern public library, no matter how hi-tech and future-forward, must resist this: “The library must be a place where you can go for free, sit and be quiet. There is hardly anywhere else in Birmingham city centre where you can do that.”

If there are fewer libraries today than there were 10 years ago, Margaret Hodge thinks “we shouldn’t fixate on the numbers. It’s the services they offer that are key. If you’re a local authority and four out of 10 people use the library, and 10 out of 10 people use your bins, and you’re thinking about choices, then it’s easy to understand why libraries might be cut. To prevent getting into that situation, we need to think creatively.”

As one chapter in the story of the public library comes to an end, it’s not yet clear if the next will prompt such powerful loyalties. Will Shirley Burnham and other campaigners like her mobilise to save the super-libraries of the future, with their coffee shops and business meetings and pop-up gigs? Should libraries stick to books, move all their resources online - or are they simply institutions on their way out? One thing’s for sure: whatever else Councillor Whitby does to Birmingham, he really shouldn’t go calling its new library a palazzo of human thought.

Five years ago, it was heralded as the new hi-tech library for the future.
The Gosport Discovery Centre has certainly developed and grown since its opening back in March 2005.

There are now four floors of books, computers, free Wi-Fi access for laptops, reference materials, art, local history, museum exhibits, film, music and events. There’s also a coffee shop.

The number of people walking through the doors annually has doubled to 398,000 since the days when Gosport had a traditional library.

But the £2m centre was also meant to encourage other libraries to change and move with the times.

Yet so far, the only other library to follow in Gosport’s footsteps is Winchester, although another centre is on the horizon in Basingstoke and libraries in Andover and Rushmoor are also planning to change.

So what happened? And as Gosport Discovery Centre celebrates its fifth birthday, how has it changed and improved over the years?

Walking into the large, modern and attractive Discovery Centre, it’s hard to believe it used to be Gosport Library. It has changed beyond recognition.

The books remain. But there are DVDs, computer games, a cafe, a conference suite, a children’s area and much, much more.

From story time to a knitting group to Pilates, the events, classes and workshops are endless. There really is something for everyone.

Councillor Margaret Snaith-Tempia, executive member for culture and recreation, says the centre has been a huge success.

‘We were the flagship in Gosport across the Hampshire Library Service,’ she says.

‘When the money becomes available, we will have more discovery centres.

‘We were very lucky in Gosport to get one. It’s a very different concept. People still borrow books but there are so many other things going on now.

‘It’s so much more than just a library. Book borrowing has been in decline and we wanted to keep our libraries open by rebuilding and encouraging people to come in.’

She adds: ‘It really is a wonderful place and we are very proud of it.’

So why haven’t more libraries followed Gosport? Chris Edwards, manager of the Discovery Centre Programme at Hampshire County Council, says: ‘The basic fact is it’s all down to money. They are very expensive.

‘Getting enough money together to invest in that sort of thing is quite challenging. The next one is Basingstoke which is down to open this year.

‘We wanted them to be in larger towns for a building which is big enough. The intention was never to put a Discovery Centre in every town. We have refurbished over half of council libraries over the past six years.’

One big change at Gosport has been the way the new centre has attracted younger people – a survey carried out at the end of last year showed that those aged between 25 and 44 are using the centre more.

Angela Gill, manager of Gosport Discovery Centre, says: ‘Look at what it gives to the community and what it brings. It won’t stop at Basingstoke.

‘Gosport was the first one and I think it was a brave choice. Traditionally, we might not think Gosport is a cultural centre but we are becoming that.’

She adds: ‘The core thing is still books but we know that book borrowing across the country is down and we have tried to respond to what the customers are asking. We are trying to add value to a core service.

‘I think it’s been a tremendous success. I’m constantly thrilled by the compliments. This Discovery Centre is a growing and developing centre shaped by the community that we service.’

Angela says the Discovery Centre has found different ways to involve the elderly community in the centre, and insists they are not threatened by the increase in technology.

‘We do the Silver Surfers for the elderly programme,’ she says.

‘The elderly aren’t always intimidated by young people. Some people want to know what their grandchildren are up to and they want to know how to e-mail them and see what they are learning about. I don’t think it does put them off.’

CENTRE’S NEW INITIATIVE

Gosport Discovery Centre is now taking part in a county-wide initiative to encourage people to read books from home.

E-books are available to download from a computer or a laptop at home for a period of two weeks.

Manager Angela Gill says: ‘It’s like having a virtual library. It’s a brand new service with different types of e-books. I think it will really take off. There’s a niche market of people who don’t want to carry a book and can download it.’

The centre also offers language classes, live music, a stop smoking clinic, a make-your-own jewellery class, keyboard and guitar tuition and art classes.

In addition, the centre gives help to the unemployed by offering an interview skills workshop, a confidence booster and a workshop to help people write CV’s and cover letters.

There is also a learning suite and a conference centre which can be rented out by local businesses or used to run classes in the centre.

The centre is also linked to the museum - the Local Studies Centre, which offers information about the history of Gosport and the Gosport Gallery, which displays a variety of artwork from local artists. For more information, visit hants.gov.uk/gdc

London Library Change Programme Phase 3: Making Transformational Change Happen Bulletin no. 5b: February 2010

The London Library Change Programme is now entering a phase of set-up and development. This means having, for the first time, a dedicated Programme Team in place that will implement the following: ? A best practice peer support programme – facilitation of peer support between local

authorities, helping them to share ways of reaching best practice standards in

procurement, classification and workforce deployment ? A small advisory group who will work with key partners to develop a design plan – with a

view to having an technology ‘architecture’ in place that will enable interoperability across

London’s library services in the longer term ? Development of pilots or ‘systems trials’ that will introduce or develop existing and new

ways of working between services (these may well be based on work currently underway through existing consortia). The Programme Team will need to draw down support for these trials from Capital Ambition at a later date

? Development of a business model or models which will be created with and offered to boroughs that express an interest in sharing procurement, classification and other back office processes

The LLCP Bulletin Number 5 gives more information about this set up and development stage and can be found at http://www.londoncouncils.gov.uk/networks/lcip/londonlibrarychangeprogramme.htm.

The LLCP Board is aware that the existence of this programme has given some cause for concern. It is probably useful to note that the very premise of this programme is about safeguarding services, and the quality of services, in the face of a potentially very challenging financial landscape. It is hoped that smart ways to work together will be developed, in order to ensure that services are maintained and improved wherever possible and to provide Elected Members and Senior Officers with realistic and intelligent business models that do just that.

This LLCP Bulletin Number 5b has been produced to answer questions that have been raised.

1. When will Phase 3 start and what are the key milestones?

A team, taking roles akin to those of a Director and a Technical Programme Manager, is being put in place to run this stage. It is expected that they will start soon after April 2010, but this can’t be certain. In the meantime, an Interim Project Manager will start on a part-time basis within the next two weeks.

The Interim Project Manager will get the best practice peer support programme up and running. S/he will also bring together a small team to advise on technical architecture design and potential trials.

When the Programme Team is in place work will start on developing the business model/s to be offered to boroughs with regard to sharing back office processes, and the development of systems trials to further inform this. The Programme Team will need to make a case toCapital Ambition to draw down funding for these trials, and will be working closely with the advisory group, the LLCP Board and existing consortia to identify which trials would most usefully inform a pan-London framework for the sharing of back office processes.

It is expected that the business models will be considered by Elected Members from participating boroughs by March 2011, when a 4th Phase (Transition) will take place. The Programme team will need to bid again for continuation of their roles beyond March 2011 and for support for the transition phase.

An indicative timescale is as follows:

January – March 2010: ? Recruit project team ? Establish an advisory group (a small group of experts to work with the programme

team to develop a technical architecture plan for London’s library services) ? Expand membership of the London Library Change Programme Board

April 2010: ? Project team in place ? Set up and roll out a best practice peer support programme ? Develop a technical architecture plan

May – Oct 2010: ? Options appraisals and business modelling for shared back office services ? Draw down funding for systems trials (subject to additional funding being available) ? Secure funding for transition phase ? Consideration of business models and opt-in to Wave 1 by Members

2. Where are you recruiting the ongoing Programme Team from?

These will be offered as a procurement (ie. to consultants, project management agencies and similar) as well as a secondment to existing local authority staff. A specification will be distributed soon.

3. How much has been spent so far and on what?

In 2007 a feasibility study was undertaken, to determine whether there was a need for changes in London and what the priorities were. The cost was £66,000, of which £60,000 was provided by Capital Ambition.

In 2009 two sets of consultants produced reports that provided the LLCP Board with information about existing practices, quality and costs with regard to procurement, classification and workforce development. They also provided the Board with some options for improvements and efficiencies that had been scoped with a wide range of relevant stakeholders. The cost of these reports was £154,000 in total including £124,000 from Capital Ambition.

MLA London has provided some staff capacity to manage the first two phases of the programme and to set up Phase 3. Other costs include time spent by LLCP Board members.

2

4. What did the Phase 2 reports tell us?

The Phase 2 reports provided the LLCP Board with benchmarking data and a number of scenarios about what could happen, and what efficiencies might be generated while safeguarding or improving quality of service and retaining local accountability and branding. No potential staffing structures have been agreed - the business modelling for sharing of back office processes is yet to be undertaken and is one of the key tasks of Phase 3.

5. Are the Phase 2 reports in the public domain?

The recommendations in the reports informed the strategy being taken by the LLCP Board and Capital Ambition but did not determine it and as such could be misleading as stand alone documents. The LLCP Board therefore decided not to post the documents onto the website, but to make them available by request via the email address provided at http://www.londoncouncils.gov.uk/networks/lcip/londonlibrarychangeprogramme.htm.

6. Why haven’t library staff been consulted?

As yet there are no concrete plans to consult on. Heads of Service have been involved throughout in the development of each phase and other staff advised on the Phase 2 processes via working groups.

Boroughs will decide which elements of shared services they wish to opt into. If the model/s developed with local authorities during Phase 3 include changes to staffing structures, the local authority itself will (and will be required to) implement rigorous consultation processes.

7. Why haven’t unions been consulted?

As above, unions will be involved in consultation processes run by individual authorities who are considering sharing services with other boroughs.

8. When will members of the public and/or library users be consulted?

What Phase 3 will determine is a model or model/s for sharing services ‘behind the scenes’. Where this involves any change (which we hope will be for the better) to the customer experience, full consultation will take place, again driven by the local authority itself.

9. What isn’t within the scope of this programme?

With the exception of the strand which facilitates peer support between boroughs to help some to reach best practice standards, this programme isn’t about how each individual authority runs its library service. It is not therefore determining library closures, new builds, display of stock or other issues which are in the domain of the local authority itself.

10. As a member of London’s public library workforce how can I engage with this programme? The LLCP Board and those working on the programme to-date have a good partnership with London Libraries and London CLOA, and take advice regularly from Heads of Service and Culture and Leisure Directors. Discussions with your Head of Service is therefore a useful route, as is representation on further working groups and at consultation sessions when they are up and running – either as part of the programme or if your authority decides to take part in the development of shared services (see 6. above).

Alan Gibbons comments:

One phrase leaps out:  ”The LLCP board is aware that the existence of the programme has given some cause for concern” They are also making the phase 2 reports available to anyone who requests them. I wonder why they are not just posted on the website. There is some vagueness about consultation and it is interesting that they have “taken on differing opinions”,  but not mentioned from whom?

STOP LIBRARIES BEING WRITTEN OFF” - FIGHT TO KEEP THEM OPEN ON WORLD BOOK DAY

UNISON is today (4 March) warning that the future of reading may already have been written, unless local people stand up and fight against library cuts and closures.

A BBC Local Government Survey, released this week, showed councils targeting libraries for a funding squeeze that will them hit hard over the next three to five years.

The union is calling for the public to get behind their libraries on World Book Day (4 March), or lose a service that provides vital educational help and support, particularly for the most vulnerable in society, as well as giving pleasure to millions.

A ‘Public Inquiry’ into the future of the library service, organised by UNISON last month at the British Library, uncovered evidence of widespread cuts to jobs and book budgets, plans to use self-service machines and volunteers instead of trained staff and libraries threatened with privatisation.

UNISON General Secretary, Dave Prentis, said:

“More people visited their local library last year than went to the cinema or to a football match – they are a fantastic resource.

“World Book Day is a real opportunity to celebrate our free access to books and the education and the enjoyment we can all get from them.  We owe it to future generations  to protect their right to this free reading experience.

“That is why we want local people to rally round their libraries and fight against cuts and closures.  Libraries are already taking huge hits.  They are at the top of the hit-list for local authority budget cuts – despite the fact they receive only a tiny amount of their budgets, about 1 per cent.

“We must stop libraries being written off, as improving literacy is vital.  The planned wide-scale introduction of e-books, that benefit only a relatively small number of people, will come at the  expense of existing book budgets, which is ludicrous.

“We need readers and music lovers, children doing their homework, parents and toddlers, students studying, job seekers and world travellers to step forward and support their local library service, or face the closing chapter, sooner than they think.”

By David Bruce on Thu, 4 Mar 2010

CLICK PHOTO TO ENLARGE

Wayne Mills

Wayne Mills

Libraries hold the key to improving literacy in New Zealand, a conference was told in Oamaru yesterday.The two-day South Island Children and Young Adults Librarians’ conference, which started yesterday and continues today has attracted about 75 participants to the Opera House in Oamaru.

Yesterday, after the official opening by Waitaki Mayor Alex Familton, Auckland School of Arts, Languages and Literacies senior lecturer Wayne Mills set the theme for the conference: “Libraries Matter - They Matter a Lot”.

Mr Mills, founder of the Kids Lit Quiz, which has become a global event, emphasised that libraries in schools and public libraries were a key element in improving literacy in New Zealand.

Research had shown that libraries were the best indicator of children’s reading success and that more money invested in school libraries related to a higher success in reading scores.

But libraries needed to attract children by being more attractive, safe, offering a full range of both printed and electronic media and having fewer rules in regards to borrowing and returning books.

The key was also how librarians interacted with children in encouraging them to read for pleasure.

Mr Mills dispelled the myth about comics and their relationship to improving reading skills, particularly those of boys.

He said Finland, which had a high readership of comics, also had the highest reading scores.

Today’s popular comics often contained text that was more complicated than books, the visual aspects helping children to read.

Librarians should be well paid for their skills, schools and the public needed to recognise the role of libraries in educating children and they needed to be well-funded and stocked.

This is a headline story on Hotmail. It celebrates Shirley Burnham’s fight to keep Old Town library open.

Hotmail keeps library open

Hotmail is perfect for communicating a message, rallying supporters and fighting a cause. My cause was the planned closure of our community library in Old Town, Swindon. This is a threat that faces many small libraries across the country and thanks to Hotmail, I realised that our library wasn’t alone. I used Hotmail to get in touch with dozens of fellow library defenders nationwide, and to contact people in positions of power in the government and the media. Most importantly, Hotmail allowed me to keep in touch with the people that really mattered - the local people. I was able to keep the community updated with events as they happened as I fought my campaign. I had felt powerless, but Hotmail helped empower me. And our little library is still open!

OPEN LETTER TO THE SECRETARY OF STATE AND THE CULTURE MINISTER
Dear Ministers,

I am so vexed.  In the making of a film for BBC One which was broadcast on 1st March, I travelled to Hillingdon and saw their beautiful, refurbished libraries in operation.  I also spoke to the Lead Member there and am convinced that there is absolutely no reason why Swindon could not have the same.  When Roy Clare visited Old Town Library on 24th February 2009, the first two libraries in Hillingdon were already a success and all the financial arrangements to save front line services there were working.

The facts on Hillingdon were made public and were available for all to see,  so it is my understanding that Swindon Council could have seen them and discussed them.  However, the Council ignored friendly approaches from Hillingdon and may have been discouraged by the MLA from researching the Hillingdon success.

An independent consultant’s report was produced in February 2009, at the request of the Deputy Leader of Swindon Council, to a Brief approved by the Cabinet Member with responsibility for the library portfolio.  That report suggested alternative ways for the Council to achieve the required savings to keep open the four community libraries scheduled for closure or the replacement of paid library staff by volunteers.

The MLA decided at some point to submit a confidential and anonymous critique of the consultancy report to Swindon’s Chief Librarian without advising its author, representatives of the residents, our MP and our elected councillors. Later, the MLA acknowledged that it had produced the document.

When I saw the MLA’s ‘critique’ of the consultant’s report, I was convinced the MLA had not been aware of the Council Brief given to the consultant, nor of the information sources provided to him by the Council and authorised by the Council’s portfolio holder.   The MLA also seemed to have been unaware of contacts and discussions with council officers, residents and Members.

Due to the MLA’s critique, the reasons for which have never been explained, all discussion of Library budgetary issues in Swindon were effectively stifled.  A formal complaint about the MLA’s actions was made by the consultant to DCMS in April 2009, which was subsequently upheld.  However, no steps were taken to protect the people of Swindon from the consequences of the MLA’s intervention.

Residents of Old Town held a public meeting on 27th April at which the consultant’s report was shown to them for the first time.  They then voted unanimously to encourage a meeting between the consultant and Cabinet Members, to discuss possible solutions to Swindon’s Library Budget issues.   A representative of the MLA was present at that vote.  But since April 2009 the Council has failed to explore the question.

On 20th July 2009 I wrote to the MLA Board on behalf of supporters of Swindon’s Old Town Library who wanted me to express their concerns to Members of the Board with regard to these actions by the MLA in its dealings with Swindon.   To date the MLA’s Chair, Sir Andrew Motion, has refused to circulate the letter to his Board Members.


My July letter requested an apology to the people of Swindon and to our MP for some of the MLA’s actions and for efforts to be made to support constructive dialogue and understanding between those directly involved.

Although Old Town Library is still open, the quality of service it will provide in future is not at all clear, nor is there certainty about the future for other branch libraries in Swindon.   On my very recent visit to Hillingdon, when I saw their refurbished libraries and understood the means by which that success had been achieved, I realized exactly what we might have enjoyed in Swindon and what we have been denied.

The view of residents is still that there was no excuse for the MLA providing officers with a confidential critique that was, we believe, used to halt any constructive discussion of the consultant’s report.   Such action was dismaying and showed a disregard for transparency and the efforts of residents and their elected representatives to save our community library.  Our dismay was further compounded by the MLA’s critique being issued both confidentially and anonymously and, I must point out, we still do not understand the background as to why it was written or by whom.

Yours faithfully,

Shirley Burnham

Understandably many residents are put off attending meetings of Brighton and Hove City Council by the continual, obsessive commentary from the public gallery. They go along once, get insulted, and never return.

The other day, amidst that unsavoury blather, I was trying to listen to councillors’ discussion of the coming year’s budget. I was interested in the libraries situation and became even more disgruntled in the noisy gallery when I read the small print.

There will be a cut of £40,000 in libraries. This was vaguely expressed in the agenda, which included the howler of “stationary”, suggesting a need for more books on spelling.

However, another item on the list was “materials”, which is library-speak for books, discs and newspapers.

Neither details nor amounts or proportions of these were stated, and the same went for reducing “the use of specialised services”.

When it came to libraries the cabinet member for culture, recreation and tourism, Coun David Smith, made no mention of it in addressing his section of the budget.

Instead, oddly, he talked about the seafront, which has nothing to do with libraries and had been addressed by other councillors. He always, indiscriminately, uses the adjective “fantastic”.

Let us hope that, come the next budget, this dreadful cut will be made good, and that meanwhile the council will supply more precise details – and ensure residents have a better time in the public gallery which, currently, is certainly not fantastic.

Christopher Hawtree